Privacy Policy

At Smart Learners.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 20, 2024

Data Protection

We use industry-standard encryption to protect your personal information

Privacy First

Your privacy is our top priority in everything we do

Secure Storage

All data is stored securely with advanced security measures

Transparency

We are transparent about what data we collect and how we use it

Information We Collect

Personal Information

When you register for Smart Learners.ai, we collect information such as:

  • • Full name and contact information
  • • Email address and phone number
  • • Educational background and class level
  • • Parent/guardian contact information (for minors)
  • • Payment information for premium services

Learning Data

To provide personalized learning experiences, we collect:

  • • Course progress and completion status
  • • Quiz and test results
  • • Time spent on different topics
  • • Learning preferences and patterns
  • • AI interaction logs for improvement

Technical Information

We automatically collect certain technical information:

  • • IP address and location data
  • • Device type and operating system
  • • Browser information and preferences
  • • Usage patterns and platform interactions

How We Use Your Information

Educational Services

  • • Provide personalized AI-powered tutoring
  • • Track learning progress and performance
  • • Generate customized study plans
  • • Deliver relevant course content and materials
  • • Issue certificates and achievements

Platform Improvement

  • • Analyze usage patterns to enhance features
  • • Improve AI algorithms and recommendations
  • • Develop new educational tools and resources
  • • Optimize platform performance and reliability

Communication

  • • Send course updates and notifications
  • • Provide customer support and assistance
  • • Share educational content and tips
  • • Send promotional offers (with consent)

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers

We may share information with trusted service providers who help us operate our platform, such as:

  • • Cloud hosting and storage providers
  • • Payment processing companies
  • • Analytics and performance monitoring services
  • • Customer support tools

Legal Requirements

We may disclose information when required by law or to:

  • • Comply with legal processes or government requests
  • • Protect our rights, property, or safety
  • • Protect the rights and safety of our users
  • • Prevent fraud or abuse of our services

Data Security

We implement comprehensive security measures to protect your information:

  • • SSL/TLS encryption for all data transmission
  • • Secure data storage with regular backups
  • • Regular security audits and updates
  • • Access controls and employee training
  • • Incident response and monitoring systems

Your Rights and Choices

Access and Control

You have the right to:

  • • Access your personal information
  • • Update or correct your data
  • • Delete your account and data
  • • Export your learning data
  • • Opt-out of marketing communications

Parental Rights

For users under 18, parents or legal guardians can review, modify, or delete their child's personal information by contacting us at privacy@smartlearners.ai.

Cookies and Tracking

We use cookies and similar technologies to:

  • • Remember your login preferences
  • • Analyze platform usage and performance
  • • Personalize your learning experience
  • • Provide relevant advertisements

You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our platform. The updated policy will be effective immediately upon posting.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@smartlearners.ai

Phone: +91 123 456 7890

Address: 123 Education Hub, Tech Park, Bangalore, India

Data Protection Officer: dpo@smartlearners.ai