Privacy Policy
At Smart Learners.ai(Orcalex Technologies LLP), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data, in compliance with applicable data protection laws.
Last updated: August 29, 2025
Data Protection
We use industry-standard encryption to protect your personal information
Privacy First
Your privacy is our top priority in everything we do
Secure Storage
All data is stored securely with advanced security measures
Transparency
We are transparent about what data we collect and how we use it
1. Information We Collect
Personal Information
When you register or use our services, we may collect:
- • Full name and contact details (email, phone number)
- • Educational background and class level
- • Parent/guardian details (for minors)
- • Payment information (processed securely by trusted third-party providers; we do not store credit/debit card details)
Learning Data
To provide personalized learning, we collect:
- • Course progress and completion records
- • Quiz and test results
- • Time spent on topics
- • Learning preferences and interaction logs
Technical Information
We automatically collect:
- • Platform usage patterns
2. How We Use Your Information
We process your information for:
Educational Services
Personalized tutoring, study plans, certificates, progress tracking and performance analysis
Communication
Account notifications, updates, support, and (with consent) marketing offers
3. Data Sharing and Disclosure
We never sell or rent your personal data. We may share it only in these cases:
Service Providers
with trusted vendors (e.g., cloud hosting, analytics, payment processors, customer support tools) bound by strict confidentiality agreements
Legal Obligations
to comply with laws, court orders, or prevent fraud/abuse
Business Transfers
in the event of a merger, acquisition, or reorganization, with safeguards in place
4. Data Security
We use industry-standard measures to secure your data:
- • SSL/TLS encryption for all transmissions
- • Encrypted and access-controlled storage
- • Regular security audits and monitoring
- • Employee training and restricted access
- • Incident response protocols
5. Your Rights
Depending on your location, you may have the right to:
- • Access your personal data
- • Correct or update your information
- • Request deletion of your account and data
- • Export your learning data in a machine-readable format
- • Opt out of marketing communications
Parental Rights
For users under 18, parents/guardians may access, update, or request deletion of their child's information by contacting us.
6. Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your login preferences
- • Analyze platform usage
- • Personalize learning content
You can manage cookies via your browser settings.
7. Retention of Data
We retain personal data only as long as necessary for educational services, legal obligations, or dispute resolution. After that, your data is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The updated version will be effective immediately upon posting.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact:
📧 Email: hello@smartlearners.ai
📞 Phone: +91 6303974827
🏢 Address: 4th Floor, Veer Chambers, Prakash Nagar, Hyderabad-500016, India