Refund Policy
At Smart Learners.ai (Orcalex Technologies LLP), we strive to provide high-quality digital learning experiences. Since our services include instant access to digital content and personalized AI-driven tools, we operate under a non-refundable digital services policy.
Last updated: July 31, 2025
No Refunds
All payments are final and non-refundable
Transparent Policy
Clear terms stated before purchase
Legally Binding
Payments confirm acceptance of terms
Support Available
We assist with any platform issues
Important Notice
By accessing and using the Smart Learners.ai platform, you acknowledge and accept that all payments are final and non-refundable. This includes, but is not limited to:
- • Monthly or annual subscription fees
- • One-time course or module purchases
- • Promotional or discounted offers
- • Institutional and bulk orders
- • Trial-to-paid conversions
Legal Disclaimer
Under the Consumer Protection Act of India and international digital commerce regulations, digital content and educational services are exempt from standard return policies once access is granted. Since Smart Learners.ai delivers immediate access to digital learning materials, we are legally not obligated to provide refunds.
Your transaction is considered a legally binding agreement, confirming your understanding and acceptance of these terms. Please read our Terms of Service and Privacy Policy before completing your purchase.
Need Help?
While we do not issue refunds, we are committed to providing a seamless experience. For platform issues, technical difficulties, or learning concerns, please contact our support team:
Support Email: hello@smartlearners.ai
Phone: +91 6303974827
Support Hours:
Monday - Friday: 9:00 AM - 6:00 PM IST
Response time: Within 24 hours
⚠️ Reminder:
Please ensure that you fully understand our offerings before purchasing. Our team is happy to answer any pre-sales questions or provide demos.