Terms & Conditions

Please read these Terms and conditions carefully before using Smart Learners.ai(Orcalex Technologies LLP). By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.

Last updated: August 29, 2025

Legal Agreement

Binding terms between you and Smart Learners.ai(Orcalex Technologies LLP)

Fair Usage

Guidelines for responsible use of our platform

User Rights

Your rights and responsibilities as a user

Important Notices

Key limitations and disclaimers

1. Legal Agreement

These Terms constitute a binding legal agreement between you and Smart Learners.ai(Orcalex Technologies LLP).

2. Description of Service

Smart Learners.ai provides an AI-powered educational platform offering:

  • • Personalized learning experiences
  • • AI-driven tutoring and assessments
  • • Progress tracking and analytics
  • • Interactive courses for Classes 6–12
  • • JEE preparation materials and tests
  • • Certificates and performance reports

The Platform is provided "as is," and we may modify, suspend, or discontinue any aspect of the service at our discretion.

3. User Registration and Accounts

Account Creation

  • • Users must provide accurate and complete information during registration.
  • • One account per user is allowed.
  • • Users under 18 may only register with verifiable parental or guardian consent.

Account Security

  • • You are responsible for maintaining the confidentiality of your credentials.
  • • Notify us immediately of unauthorized use of your account.
  • • Strong passwords and regular updates are recommended.
  • • We are not liable for damages from unauthorized account access.

4. Acceptable Use Policy

Permitted Uses

  • • Access and use content for personal learning.
  • • Complete assignments honestly.
  • • Interact respectfully with AI tutors and peers.
  • • Provide constructive feedback.

Prohibited Activities

You agree not to:

  • • Share accounts or login credentials.
  • • Copy, distribute, or modify content without permission.
  • • Reverse engineer or hack the platform.
  • • Submit false information or cheat on assessments.
  • • Use bots, scripts, or scraping tools.
  • • Upload viruses, malicious code, or harmful content.
  • • Harass or harm other users.
  • • Violate laws or regulations.

5. Subscription and Payment Terms

Subscription Plans

  • • Free plan with limited access.
  • • Premium subscriptions with full access.
  • • Annual and monthly billing options.
  • • Institutional/bulk pricing available.

Payment Processing

  • • All payments are processed securely by third-party providers (e.g., Phonepay).
  • • We do not store credit/debit card details.
  • • Fees are charged in advance.
  • • Failed payments may result in suspension.

Refunds

Payments are non-refundable, except where required by law. If you cancel, you will continue to have access until the end of your billing cycle.

Auto-Renewal

Subscriptions renew automatically unless cancelled before the renewal date. Price changes will be notified 30 days in advance.

6. Intellectual Property Rights

Our Content

All content, software, AI algorithms, design, trademarks, and technology are the property of Smart Learners.ai(Orcalex Technologies LLP) and protected by applicable laws.

User-Generated Content

By submitting content (answers, feedback, uploads), you grant Smart Learners.ai(Orcalex Technologies LLP) a non-exclusive, royalty-free, worldwide license to use, display, and improve services. We reserve the right to moderate, remove, or edit user content that violates these Terms.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains what information we collect, how we use it, and your rights.

8. Disclaimers and Limitations

Educational Disclaimer

Smart Learners.ai is a supplementary tool. While we strive for accuracy, we do not guarantee specific academic outcomes. Traditional study methods and qualified teachers remain essential.

Service Availability

We target 99.9% uptime but do not guarantee uninterrupted access. We are not responsible for delays or interruptions caused by force majeure events (e.g., natural disasters, government actions, internet outages).

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages including loss of profits, data, goodwill, or learning outcomes.

9. Indemnity

You agree to indemnify and hold harmless Smart Learners.ai, its affiliates, and employees from claims, damages, or expenses arising from your misuse of the Platform or violation of these Terms.

10. Termination

By You

You may terminate your account at any time by:

  • • Using account deletion settings
  • • Contacting our support team

By Us

We may suspend or terminate your account if:

  • • Terms are violated.
  • • Fraudulent activity is detected.
  • • The account remains inactive for long periods.
  • • The service is discontinued (with reasonable notice).

11. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated by email or platform notification at least 30 days before effect. Continued use after changes implies acceptance.

12. Contact Information

For any questions about these Terms, contact us:

📧 Email: hello@smartlearners.ai

📞 Phone: +91 6303974827

🏢 Address: 4th Floor, Veer Chambers, Prakash Nagar, Hyderabad-500016, India

🕑 Support Hours: Mon–Sat, 9:00 AM – 6:00 PM IST